ECUA Offers Solid Waste Service to North End Residents

Published on December 16, 2014 with No Comments

The Santa Rosa County Board of Commissioners has entered into an inter-local agreement with the Emerald Coast Utilities Authority to provide single-family residential solid waste collection north of the Yellow River beginning Friday, Jan. 2. No other large truck provider will be able to provide service in the franchise area after Dec. 30.

Residents who would like curbside service should contact ECUA to set up an account as soon as possible to ensure there is no interruption in their weekly service. The new north end Santa Rosa ECUA services are $51.27 per quarter and include:

  • Garbage pickup: twice a week in a wheeled, 95-gallon container
  • Recycling pickup: on request by resident once a week in a wheeled, 95-gallon container, residents should request recycling service when signing up for service,
  • Yard debris pickup: every two weeks
  • Bulky waste pickup: service on request via phone call from resident
  • Side door collection service for the disabled at no extra charge
  • Non-handicapped side door collection service, additional containers or bear-resistant containers at an additional cost.

Residents in the newly franchised area can contact ECUA at (850) 476-0480 to sign up for service, Monday – Friday from 8 a.m. to 5 p.m. (click here to see service area map) or visit for more information. A franchise service Q&A is also available at

Citizens utilizing residential curbside collection in the north end of the county that DO NOT live the city of Milton, town of Jay or NAS Whiting Field, will now have one solid waste provider assigned to their area.  The franchise agreement does not impact business or commercial dumpster accounts or residents living south of the Yellow River.  Residents in the Holley, Navarre, Midway or the city of Gulf Breeze will have NO change in solid waste providers.

With the new service, north end residents will gain more services and greater accountability from the provider with regard to damage or cleanup at rates that are less than what are currently offered in the non-franchise system.  The agreement also limits annual rate increases based on increases to the Consumer Price Index, and caps rate increases to a maximum of four percent per year. Additionally it will mean less traffic and damage to neighborhood roads as there will no longer be multiple garbage trucks on the same route.

The residential curbside solid waste service is not mandatory.  Individuals who do not signup for service will be responsible for transporting their household waste, recyclables, yard debris and bulk waste items to the Central Landfill in Milton or the Jay Residential Drop Off Station in Jay.  Additionally, the commission chose to grandfather in the small providers. Residents may choose a provider that is currently permitted and utilizes trucks that weigh 15,000 lbs. or less.

In 2010, the commission franchised residential curbside collection in the south end, generally the 32563 and 32566 zip codes, with two service providers. Also in 2010, the county started the process of consolidating residential waste collection services for the north end of the county by giving notice to the solid waste collection providers that the commission would explore establishing a franchise in 2014. The new north end Santa Rosa ECUA service reflects the same level of service found in the south end franchise. To determine which provider will service a specific address, visit

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