People in Your Neighborhood, a series introducing the departments within the city of Milton

Published on April 02, 2018 with 1 Comment

The new series, “People in Your Neighborhood” posted on is close to my heart.

I believe there is a need for those who reside within Santa Rosa County and especially those who live and breathe within the city limits to know who works behind the scenes in the community and those who you meet each day. It is this aspect of our small town that makes us special.

Pamela Holt is the public information officer at the City of Milton

As a child of the 70s, like many of my generation, I watched Sesame Street on public television. One of my favorite songs was the “People in Your Neighborhood,” with Bob and puppets singing about different jobs within a community. It taught me how important each job is within a town and what they do. It brought out a sense of community that I believe may be missing in today’s society.

Recently, I was watching YouTube and came across an old Sesame Street song and was impressed with the need of a new series describing the unsung heroes within our city…those who do the literal ‘dirty work.’

A story to highlight our employees who plant the flowers, keep clean water flowing, run towards burning buildings and are with you in the worst moment of your life.

The first story highlights the operators of the Waste Water Treatment Plant. The plant is an important part of the city with 8 operators who work two 8 hour shifts, 7 a.m. to 4 p.m. days and 3 p.m. to 11 p.m. on nights. In addition to the Milton plant, they operate the Sundial of Milton wastewater plant. The Milton plant is in operation 16 hours per day, 7 days per week.

The same department is responsible for the operation and maintenance of the city’s drinking water treatment as well. They operate 5 drinking water wells and check each well twice per day, 7 days per week. The city provides drinking water to a population of around 20,000 people, averaging 2 million gallons of drinking water per day. The Department of Environmental Protection requires the city to employ drinking water certified operators as well as Wastewater certified operators. All operators are dual certified.

This same crew has such pride for the work they do. They’re okay with having a ‘crappy’ day and will explain the science, equipment and process without complaint. They’re truly the city’s disease fighters.


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  1. Great idea, Pam!
    It brings to light people, departments, and activities that we either take for granted or never even knew about.

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